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Participatory Journalism and Crisis Communications: A Swedish Case Study of Swine Flu Coverage
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Media and Communication Studies.ORCID iD: 0000-0003-4286-7764
2010 (English)In: OBS - Observatorio, ISSN 1646-5954, E-ISSN 1646-5954, Vol. 4, no 1, p. 201-220Article in journal (Refereed) Published
Abstract [en]

Public relations research has recently explored how the digitalization of the media has affected crisis communications, focusing on such phenomena as corporate websites and blogs. This study first argues that digitalization involving user participation also changes traditional news production and that this affects the frame in which issues and crisis are told and understood. It then empirically explores media users’ influence on news frameworks through a case study of how mainstream Swedish online news covered the swine flu outbreak in 2009, finding that such users were an integral part of the media coverage of that crisis, contributing with a variety of voices that primarily criticized the media’s paradigms. It concludes by discussing these findings’ implications for crisis communications, in particular the impact of crisis communications becoming multidirectional and decentralized through participatory journalism.

Place, publisher, year, edition, pages
2010. Vol. 4, no 1, p. 201-220
Keywords [en]
participatory journalism, crisis communication, swine flu, online news, audience participation, user-generated content
Keywords [sv]
deltagande journalistik, kriskommunikation, svininfluensan, nätjournalistik, användarkommentarer, public relations
National Category
Media and Communications
Research subject
Media and Communication Studies
Identifiers
URN: urn:nbn:se:kau:diva-8903OAI: oai:DiVA.org:kau-8903DiVA, id: diva2:462955
Available from: 2011-12-08 Created: 2011-12-08 Last updated: 2017-12-08Bibliographically approved

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http://obs.obercom.pt/index.php/obs/article/download/333/346

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Karlsson, Michael

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf