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Risk, communication and trust: Towards an emotional understanding of trust
Örebro universitet.ORCID iD: 0000-0002-4410-048X
Örebro universitet.ORCID iD: 0000-0001-6735-0011
2014 (English)In: Public Understanding of Science, ISSN 0963-6625, E-ISSN 1361-6609, Vol. 23, no 6, p. 703-717Article in journal (Refereed) Published
Abstract [en]

Current discussions on public trust, as well as on risk communication, have a restricted rationalistic bias in which the cognitive-reflexive aspect of trust is emphasized at the expense of its emotional aspect. This article contributes to a substantive theory of trust by exploring its emotional character. Drawing on recent discussions in science and technology studies, social psychology, and general social theory, it argues that trust is a modality of action that is relational, emotional, asymmetrical, and anticipatory. Hence, trust does not develop through information and the uptake of knowledge but through emotional involvement and sense-making. The implications of this conception of trust for public understandings of science and for risk communication are discussed.

Place, publisher, year, edition, pages
Sage Publications, 2014. Vol. 23, no 6, p. 703-717
Keywords [en]
emotions, risk communication, science-citizen relations, trust
National Category
Sociology
Research subject
Sociology
Identifiers
URN: urn:nbn:se:kau:diva-93863DOI: 10.1177/0963662512460953ISI: 000339102300006PubMedID: 25414929Scopus ID: 2-s2.0-85061003485OAI: oai:DiVA.org:kau-93863DiVA, id: diva2:1741827
Available from: 2023-03-07 Created: 2023-03-07 Last updated: 2023-03-07Bibliographically approved

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Engdahl, Emma

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