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Risks, possibilities, and social relations in the computerisation of Swedish university administration
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0001-7951-7261
2022 (English)In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005XArticle in journal (Refereed) Epub ahead of print
Abstract [en]

This mixed methods case study discusses how the introduction of new technology changed the work of departmental administrators at a Swedish university, drawing on Cockburn's theories on gender and technology, viewing organisations as fields of contestation. This paper argues that jobs seem more fragmented with less discretion, as a result of computerisation. However, time saved by a new division of labour enabled by digitalisation has increased the possibilities for specialisation and job crafting. This new division of labour also led to increased tensions between academics, administrators and management. As the risks and possibilities connected to computerization are matters of social relations, as much as being governed by technology, this paper adds to the debates on work and technology by exploring the complexity of social relations at work place level experienced by this overlooked group at the periphery of the managerial and academic power centres in academia.

Place, publisher, year, edition, pages
John Wiley & Sons, 2022.
Keywords [en]
academia, administrators, computerisation, digitalisation, gender, new technology, secretaries, social relations inorganisations
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology) Work Sciences
Research subject
Working Life Science
Identifiers
URN: urn:nbn:se:kau:diva-92862DOI: 10.1111/ntwe.12265ISI: 000904927600001Scopus ID: 2-s2.0-85145320076OAI: oai:DiVA.org:kau-92862DiVA, id: diva2:1723818
Available from: 2023-01-04 Created: 2023-01-04 Last updated: 2023-01-31Bibliographically approved

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Regin Öborn, David

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf