Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Challenges in creating sustainable e-commerce and its proposed digital solutions - a literature study
Mittuniversitetet.
Mittuniversitetet.ORCID iD: 0000-0003-4051-6960
2021 (English)In: Accelerating the progress towards the 2030 SDGs in times of crisis / [ed] Catrin Johansson; Volker Mauerhofer, Mid Sweden University , 2021, p. 786-800Conference paper, Published paper (Refereed)
Abstract [en]

 With e-commerce expanding worldwide, not least during the current COVID-19 pandemic, our planet’s consequences and society are becoming more visible. Therefore, it is critical to cultivating a business environment where companies in the digital market integrate sustainable business models. To further understand this area, we conducted a systematic literature study to describe the current knowledge about the challenges and solutions facing sustainable e-commerce and its business models. Based on 32 peer-reviewed articles published within the last three years, we categorised them into five focal areas of sustainability in e-commerce: (1) production, (2) logistics, (3) waste & recycling, (4) business & resellers and (5) the consumer’s perspective. The results show that production should focus on digitalisation to become more intelligent and efficient, e.g., when it comes to energy consumption and decreasing waste. Current literature amplifies the last delivery route as attractive to create sustainability for logistics. The third category results add to the discussion on collecting information on how to use packing sustainably. The results show that businesses and resellers focus on sustainability, implying investments in new technology, changes in behaviour, and innovative business models. One result from the consumer category demonstrates the importance of online information related to sustainability since it affects the customers’ behaviour. Suggestions for future research are to investigate the effects of e-commerce when increasing online product information and focusing on information as an essential aspect of increasing sustainability. 

Place, publisher, year, edition, pages
Mid Sweden University , 2021. p. 786-800
Keywords [en]
e-commerce, sustainability, digitisation, challenges, business model
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-89720ISBN: 978-91-89341-17-3 (electronic)OAI: oai:DiVA.org:kau-89720DiVA, id: diva2:1657988
Conference
ISDRS 2021: The 27th International Sustainable Development Research Society conference, Östersund, Sweden, July 13–15 2021
Available from: 2022-05-13 Created: 2022-05-13 Last updated: 2022-05-13Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Fulltext

Authority records

Ahlin, Karin

Search in DiVA

By author/editor
Ahlin, Karin
Information Systems

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 191 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf