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Private ICT-Activities and Emotions at Work - A Swedish Diary Study
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Karolinska Institutet.ORCID iD: 0000-0001-7108-4094
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0001-5967-7970
Lund University.
2022 (English)In: Nordic Journal of Working Life Studies, E-ISSN 2245-0157, Vol. 12, no 1, p. 27-47Article in journal (Refereed) Published
Abstract [en]

The boundaries between the work and non-work spheres have been challenged through the rapid development of information and communication technology (ICT). Individuals may easily engage in non-work (family and private) matters at work and during working hours. Prior research on emotions at work tends to understand all emotions at work as work related. By studying non-work matters managed through ICT in a diary study, we suggest that emotions at work are triggered both by work and non-work matters. Our research shows that these emotions can be both positive and negative and may come from actual engagement in private matters, or as a response to a need or a demand to address a private matter. Since emotions affect work performance, for example, we suggest that HR and managers take the causes of workplace emotions into consideration when addressing issues related to emotions at work.

Place, publisher, year, edition, pages
Roskilde Universitetsforlag, 2022. Vol. 12, no 1, p. 27-47
Keywords [en]
Affective event theory, boundary theory, diary study, emotions, HR, ICT, management, private, triggers, work, workplace
National Category
Work Sciences
Research subject
Working Life Science
Identifiers
URN: urn:nbn:se:kau:diva-89517DOI: 10.18291/njwls.128552ISI: 000775963500003Scopus ID: 2-s2.0-85130182845OAI: oai:DiVA.org:kau-89517DiVA, id: diva2:1651967
Available from: 2022-04-14 Created: 2022-04-14 Last updated: 2024-01-17Bibliographically approved

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Palm, KristinaBergman, Ann

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Citation style
  • apa
  • ieee
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  • Other style
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  • de-DE
  • en-GB
  • en-US
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  • nn-NB
  • sv-SE
  • Other locale
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Output format
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