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Decision and procurement process of Enterprise Systems at a mid-sized Swedish company.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
2022 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Besluts och Upphandlings processen av Affärssystem på ett medelstort svenskt företag (Swedish)
Abstract [en]

Multiple companies and organizations use Enterprise Systems daily. Best practices and critical success factors are frequently used both in the literature and by vendors that develop and sell Enterprise Systems. As organizations and companies are unique in different aspects, the challenges that mid-sized companies face in the procurement of Enterprise Systems and the decisions that lead up to the final choice of vendor requires knowledge and resources. This study is a single case study based on company A and their current procurement phase. Data has been gathered through interviews with employees in managerial positions and a procurement consultant.Results are then compared with current available theory in Enterprise Systems and decision making. The challenges for Company A and their current procurement process are compared towards the consultant’s point of view. The discussion changes towards beneficial structures are discussed. This paper will introduce Company A and their processes together with suggestions on how to improve the process, but the suggestions should be seen as theoretical due to low quantitative validity.

Place, publisher, year, edition, pages
2022.
National Category
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-88563Local ID: 976OAI: oai:DiVA.org:kau-88563DiVA, id: diva2:1638141
Subject / course
Information Systems
Educational program
Study Programme in IT, Project management and ERP Systems, 180 hp
Supervisors
Examiners
Available from: 2022-02-28 Created: 2022-02-16 Last updated: 2022-02-28Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf