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Design and test of a measurement method for the benefits of technical information
Mid Sweden University.ORCID iD: 0000-0003-4051-6960
2018 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Various measurement methods can be included in a benefit model in order to derive outputs from the benefits of a resource. In this study, the resource is technical information (TI). TI is a resource that some view as having a low status, which affects both the resource and the staff working with it by negatively influencing the work role and the management of the information. The purpose of this study is to design and test a measurement method with TI as the resource. Based on a gen-eral design for measurement methods, there are three steps in this meth-od: the input, the rule and the output. The input consists of interviews; the rule is based on the categorization of the efficient boundary object; and the output is a summation of the categorization. This study is based on a case study at a US technology company in the Midwest with re-spondents on middle management level. The key findings are that the measurement method is useful, but not without flaws. Individual and group interviews used for input lead to a rich wealth of empirical data on the benefits of TI and categorizations of those benefits. However, the method is rather time-consuming. The design requires the researcher to perform several interviews, transcriptions, and analyses. The test implied a discussion on linguistics, both for the input and the rule. The study’s serves to fill a knowledge gap of the benefits of TI in the field of Infor-mation Management, and thereby increase the status of TI.

Place, publisher, year, edition, pages
IRIS , 2018. p. 15-
Keywords [en]
benefit model, measurement method, technical information
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-87250OAI: oai:DiVA.org:kau-87250DiVA, id: diva2:1613049
Conference
Information systems research seminar in Scandinavia,2018: IRIS41 (Aarhus, Denmark) - Digital adaption, disruption and survival
Available from: 2021-11-20 Created: 2021-11-20 Last updated: 2022-05-13Bibliographically approved

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http://mgmt.au.dk/research/innovation-entrepreneurship-and-information-systems/events/irisscis-conference-2018/iris-groups/

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Ahlin, Karin

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf