Purpose – The purpose of this paper is to address the concept of participatory research (PR) in terms of its values and challenges in project work.

Design/methodology/approach – A participative research approach was used in which researchers worked collaboratively with key stakeholders involved in the development of a digital network model for expert diagnostics. The approach involved research and data gathering in six work packages: first, participation at workshops, including the presentation of a preliminary research agenda; second, presentation of a revised research agenda; third, interviews with project managers and steering committee members; fourth, feedback sessions; fifth, participation at a project conference, including additional feedback sessions; and sixth, concluding interviews with project managers.

Findings – The findings suggest that PR might strengthen project work through challenging interview questions and clear feedback. PR might empower the project manager by illuminating challenges and possibilities in the project process.

Practical implications – Project managers may use PR as one strategy to empower project work.

Originality/value – Despite the vast research on projects and project management, researchers and practitioners are still looking for ways to advance project work. This paper contributes with knowledge on how PR may advance project work.