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Service design methods’ impact on customer understanding in a manufacturing firm
Joelsson, David
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
Fellesson, Markus
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
ORCID iD:
0000-0003-1419-2667
Kristensson, Per
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
ORCID iD:
0000-0002-7006-9906
Matthing, Jonas
Witell, Lars
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
ORCID iD:
0000-0002-6589-8662
Show others and affiliations
2018 (English)
In:
28th RESER Conference, 2018
Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
2018.
National Category
Economics and Business
Research subject
Business Administration
Identifiers
URN:
urn:nbn:se:kau:diva-81459
OAI: oai:DiVA.org:kau-81459
DiVA, id:
diva2:1503187
Conference
28th RESER Conference, Gothenburg, Sweden, September 20-22
Available from:
2020-11-23
Created:
2020-11-23
Last updated:
2020-12-14
Bibliographically approved
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No full text in DiVA
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Fellesson, Markus
Kristensson, Per
Witell, Lars
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Fellesson, Markus
Kristensson, Per
Witell, Lars
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Service Research Center (from 2013)
Karlstad Business School (from 2013)
Department of Social and Psychological Studies (from 2013)
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modern-language-association-8th-edition
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ieee
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