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Normative Violence in Domestic Service: A Study of Exploitation, Status, and Grievability
University of Birmingham, UK.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).ORCID iD: 0000-0002-2982-9651
York University, Canada.
XLRI, Jamshedpur, India..
2020 (English)In: Journal of Business Ethics, ISSN 0167-4544, E-ISSN 1573-0697Article in journal (Refereed) Epub ahead of print
Abstract [en]

This paper contributes to business ethics by focusing on consumption that is characterized by normative violence. By drawing on the work of Judith Butler this study of kajer lok-a female subaltern group of Indian domestic service providers-and their higher status clients shows how codes of status-based consumption shaped by markets, class, caste, and patriarchy create a social order that reduces kajer lok to "ungreivable" lives. Our study contributes to business ethics by focusing on exploitation and coercion in consumption rather than in production and of woman rather than of men. It adds to consumer research by revealing how social distinctions not only manifest in status contests in which symbolic power is at stake but also may produce violent exploitation and ungrievable lives.

Place, publisher, year, edition, pages
Springer, 2020.
Keywords [en]
Consumer ethics, Exploitation, Judith butler, Normative violence, Status consumption, Grievability
National Category
Economics and Business
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-77416DOI: 10.1007/s10551-020-04444-1ISI: 000515629100001OAI: oai:DiVA.org:kau-77416DiVA, id: diva2:1421331
Available from: 2020-04-02 Created: 2020-04-02 Last updated: 2020-04-24Bibliographically approved

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Skålén, Per

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