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An evaluation of three designs to engage users when providing their consent on smartphones
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management. Karlstad Univ, Informat Syst, Karlstad, Sweden..
Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Mathematics and Computer Science (from 2013). Karlstad Univ, Comp Sci, Karlstad, Sweden..ORCID iD: 0000-0003-2823-3837
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Karlstad Univ, Informat Syst, Karlstad, Sweden..ORCID iD: 0000-0003-3211-6529
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management. Karlstad Univ, Informat Syst, Karlstad, Sweden..ORCID iD: 0000-0001-6826-3358
2019 (English)In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001Article in journal (Refereed) Epub ahead of print
Abstract [en]

The graphical and interactive design of a consent form helps individuals to keep control and pay attention to the information that they are disclosing. In the context of mobile apps we propose and test alternative interaction design solutions for selecting personal information on permission dialogues, namely using checkboxes, a drag-and-drop selection, and a swiping action. We test each proposed design and compare the results in terms of their usability and effectiveness in helping users to be more attentive and aware of their data flow, in other words, to provide their informed consent. This study demonstrates that checkboxes while speedy do not engage the user as much as drag-and-drop or swiping. User satisfaction is positively impacted by these newer ways of giving consent.

Place, publisher, year, edition, pages
Oxon, UK: Taylor & Francis, 2019.
Keywords [en]
Consent form, usable privacy, user awareness, permission dialogues, user interfaces, personal data
National Category
Computer and Information Sciences
Research subject
Computer Science; Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-76241DOI: 10.1080/0144929X.2019.1697898ISI: 000503509000001OAI: oai:DiVA.org:kau-76241DiVA, id: diva2:1384193
Available from: 2020-01-09 Created: 2020-01-09 Last updated: 2020-01-23Bibliographically approved

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Karegar, FarzanehKane, BridgetPettersson, John Sören

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Karegar, FarzanehKane, BridgetPettersson, John Sören
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Department of Information Systems and Project ManagementDepartment of Mathematics and Computer Science (from 2013)Karlstad Business School (from 2013)
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Behavior and Information Technology
Computer and Information Sciences

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