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"There is no future for oldies": Sensing dignity and alienation in the cabin
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). (working life science)ORCID iD: 0000-0001-5967-7970
2019 (English)In: Work Orientations: Theoretical Perspectives and Empirical Findings / [ed] B. Furåker & K. Håkansson, London: Routledge, 2019, 1, p. 165-192Chapter in book (Refereed)
Abstract [en]

Female cabin attendants who have been in the occupation for 25 years or more have been interviewed. They were middle-aged, middle-class women, and they told about the decline of working conditions and the work environment during that time. The point of departure is in the interviews and the literature; from there, the chapter constructs a ‘Dignity–Alienation Model’ in order to interpret the interviewees’ narratives. It is built up by continua for a number of dimensions of dignity and alienation. They are Autonomy–Powerlessness, Meaningful work–Meaningless work, Flourishing–Self-estrangement, Respect–Disrespect, and High work-life quality–Low work-life quality. In all dimensions, there has been a clear movement from subjective dignity towards subjective alienation, although the strength of this development varies. It is shown that working conditions and work environment are causal mechanisms bringing about feelings that are relevant for the alterations in the dimensions of the model. Changes in work from good to bad cause a movement from a sense of dignity to one of alienation, which indicates a drastic downturn in both job satisfaction and organizational commitment.

Place, publisher, year, edition, pages
London: Routledge, 2019, 1. p. 165-192
Series
Routledge Studies in Management, Organizations and Society
Keywords [en]
alienation, dignity, job satisfaction, organizational commitment, working conditions
National Category
Sociology
Research subject
Sociology
Identifiers
URN: urn:nbn:se:kau:diva-74253DOI: 10.4324/9781351121149ISBN: 9780815383291 (print)OAI: oai:DiVA.org:kau-74253DiVA, id: diva2:1352429
Available from: 2019-09-18 Created: 2019-09-18 Last updated: 2019-09-26Bibliographically approved

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Bergman, Ann

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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