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The Wegman’s Effect: When a Service Organization Provides Customers with Restorative and Relational Resources
Rosenbaum, Mark
Friman, Margareta
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
(CTF)
ORCID iD:
0000-0002-7475-680X
Otterbring, Tobias
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
ORCID iD:
0000-0002-0283-8777
Contreras, G
2019 (English)
Conference paper, Oral presentation only (Refereed)
Place, publisher, year, edition, pages
2019.
National Category
Psychology Economics and Business
Research subject
Psychology
Identifiers
URN:
urn:nbn:se:kau:diva-71184
OAI: oai:DiVA.org:kau-71184
DiVA, id:
diva2:1290158
Conference
QUIS16 June 10-13, 2019 in Karlstad, Sweden
Available from:
2019-02-19
Created:
2019-02-19
Last updated:
2020-07-13
Bibliographically approved
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Friman, Margareta
Otterbring, Tobias
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Otterbring, Tobias
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modern-language-association-8th-edition
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apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
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en-GB
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nn-NO
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