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The Wegman’s Effect: When a Service Organization Provides Customers with Restorative and Relational Resources
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013). (CTF)ORCID iD: 0000-0002-7475-680X
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).ORCID iD: 0000-0002-0283-8777
2019 (English)Conference paper, Oral presentation only (Refereed)
Place, publisher, year, edition, pages
2019.
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:kau:diva-71184OAI: oai:DiVA.org:kau-71184DiVA, id: diva2:1290158
Conference
QUIS16 June 10-13, 2019 in Karlstad, Sweden
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-03-07Bibliographically approved

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Friman, MargaretaOtterbring, Tobias

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