Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Using Critical Incidents in Workshops to Inform eHealth Design
KTH; TH Köln, Germany.
FH Oberösterreich, Austria; TU Wien, Austria.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0003-3211-6529
SINTEF ICT, Norway.
Show others and affiliations
2017 (English)In: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, p. 364-373Article in journal (Refereed) Published
Abstract [en]

Demands for technological solutions to address the variety of problems in healthcare have increased. The design of eHealth is challenging due to e.g. the complexity of the domain and the multitude of stakeholders involved. We describe a workshop method based on Critical Incidents that can be used to reflect on, and critically analyze, different experiences and practices in healthcare. We propose the workshop format, which was used during a conference and found very helpful by the participants to identify possible implications for eHealth design, that can be applied in future projects. This new format shows promise to evaluate eHealth designs, to learn from patients' real stories and case studies through retrospective meta-analyses, and to inform design through joint reflection of understandings about users' needs and issues for designers.

Place, publisher, year, edition, pages
2017. p. 364-373
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-70569DOI: 10.1007/978-3-319-67744-6_24ISI: 000452466200024ISBN: 978-3-319-67744-6 (print)ISBN: 978-3-319-67743-9 (print)OAI: oai:DiVA.org:kau-70569DiVA, id: diva2:1273053
Conference
16th IFIP TC 13 International Conference on Human-Computer Interaction (INTERACT), SEP 25-29, 2017, Indian Inst Technol, Mumbai, INDIA
Available from: 2018-12-20 Created: 2018-12-20 Last updated: 2019-06-13Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Authority records BETA

Kane, Bridget

Search in DiVA

By author/editor
Kane, BridgetRexhepi, Hanife
By organisation
Karlstad Business School (from 2013)
In the same journal
Lecture Notes in Computer Science
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 5 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf