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The impact of service quality towards service innovation for sustainable mobility
Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
Department of Business Studies, University of Roma Tre, Via Silvio D'Amico, 77, 00145 Rome, Italy.
Department of Business Studies, University of Roma Tre, Via Silvio D'Amico, 77, 00145 Rome, Italy.
Department of Business Studies, University of Roma Tre, Via Silvio D'Amico, 77, 00145 Rome, Italy.
2016 (English)In: The Service Imperatives in the New Economy: Approaches to Service Management and Change, IRSSM 7 Scientific Committee , 2016, p. 264-266Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
IRSSM 7 Scientific Committee , 2016. p. 264-266
Keywords [en]
service quality; service innovation; sustainable mobility; value co-creation
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-70192ISBN: 978-616-279-986-0 (print)OAI: oai:DiVA.org:kau-70192DiVA, id: diva2:1264312
Conference
The 7th International Research Symposium in Service Management, 2nd – 6th August 2016, Thailand.
Available from: 2018-11-19 Created: 2018-11-19 Last updated: 2018-11-20Bibliographically approved

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Sebhatu, Samuel Petros

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