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One cristis after another: Municipal experiences of severe storm in the shadow of the tsunami
Försvarshögskolan.
Försvarshögskolan.
Försvarshögskolan.
2009 (English)In: Disaster Prevention and Management, ISSN 0965-3562, E-ISSN 1758-6100, Vol. 18, no 2, p. 137-149Article in journal (Refereed) Published
Abstract [en]

Purpose - The purpose of this paper is to develop a theoretical understanding of experiences of crisis management among municipal leaders Design/methodology/approach - A total of 16 chief officers and three politicians from three different municipalities were Interviewed concerning experiences of dealing with it severe storm Data were analyzed by a grounded theory approach Findings - Data analysis generated model Central to the model is all evaluation sphere, which reflects tension between everyday circumstances and crisis needs, between assessments of legislation and practices its it support or hindrance. and assessments of human vulnerability versus coping resources Manager characteristics, the societal context within which the event occurred, and crisis characteristics all Influence this evaluation sphere Particular stressors include the fact that the leaders themselves were personally affected by the storm, the difficult decisions and assessments that had to be made, the uncertainty of the situation and the timing, soon after the tsunami Crisis management, decisions and actions can be seen its formed from the evaluation sphere and the Influencing factors Research limitations/implications - The paper has a small sample and limited representativeness Generalizability of the model should be tested in other crisis events Practical implication - The model call be used its a tool to design exercises and its it guideline for authorities, in providing preparedness and crisis support Originality/value - The paper provides, a theoretical model highlighting the complex evaluations underlying managers' decisions and actions lit real-life situations

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2009. Vol. 18, no 2, p. 137-149
National Category
Psychology
Research subject
Psychology
Identifiers
URN: urn:nbn:se:kau:diva-68976DOI: 10.1108/09653560910953216ISI: 000274440100006OAI: oai:DiVA.org:kau-68976DiVA, id: diva2:1244862
Available from: 2018-09-03 Created: 2018-09-03 Last updated: 2019-02-28Bibliographically approved
In thesis
1. Crisis management: Psychological challenges for leaders
Open this publication in new window or tab >>Crisis management: Psychological challenges for leaders
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

“I have my daily duties and then there are the crisis and risk issues in a kind of sideline track /.../ this area tends to be postponed until the summer when we have more time to address it.”

This quotation is from an interview with a Swedish municipal leader. It suggests that everyday work and crisis management are seen as separate tasks. Other leaders, however, see crisis management as part of their regular duties and as integrated with their personal values. It is of interest how municipal leaders perceive crisis management as they will react and act on their perception.

This thesis aims to gain knowledge about how leaders at the municipal level, holding the role as crisis manager, perceive and experience crisis management in the preparedness, acute, and post-crisis phases.

The thesis demonstrates that psychological theories and concepts, especially motivational factors, are of importance for understanding the municipal leaders’ perceptions of their role as crisis manager as well as their challenges, and provides knowledge of value to crisis management development. 

Abstract [en]

The purpose of this thesis is to gain knowledge about how leaders holding the role as crisis manager at the Swedish municipal level perceive and experience crisis management in different phases.

The thesis comprises four papers (Papers I-IV) based on empirical data. The sample consisted of relevant municipal leaders. Paper I, Paper II, and Paper IV were based on qualitative methods of data collection and analysis, and Paper III on quantitative data. Paper I presents a theoretical model that highlights the complex evaluations underlying managers´ decisions and actions in real-life crisis situations. Paper II contributes further knowledge on how to improve evaluation and thus how learning from crisis experience can be developed. In particular, the importance of  evaluation and the value of group reflection in evaluation are demonstrated. Additionally, Paper II identifies motivational aspects during an event. In Paper III perceived preparedness is analysed in terms of three aspects: perceived municipal preparedness, perceived individual preparedness and motivation. These aspects are explained by different psychological theories and concepts and may serve to understand the driving forces for motivation to work with and to develop crisis preparedness. Paper IV focuses on motivation for preparedness efforts and contributes a model demonstrating the close links between different motivational factors and how these influence one another, as well as emphasizing the central role of experience and the strong role of personal factors in both supporting and diminishing motivation.

In sum, this thesis demonstrates how psychological theories and concepts are important for understanding the municipal leaders’ perceptions of their role as crisis managers. In addition, the knowledge gained in this thesis can be useful for promoting crisis preparedness.

Place, publisher, year, edition, pages
Karlstad: Karlstads universitet, 2018. p. 66
Series
Karlstad University Studies, ISSN 1403-8099 ; 2018:38
Keywords
crisis, crisis management, crisis preparedness, leadership, learning, motivation, municipal, psychology
National Category
Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:kau:diva-68979 (URN)978-91-7063-873-2 (ISBN)978-91-7063-968-5 (ISBN)
Public defence
2018-11-16, 11D121, Andersalen, Karlstad, 10:00 (Swedish)
Opponent
Supervisors
Available from: 2018-10-31 Created: 2018-09-04 Last updated: 2018-10-31Bibliographically approved

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Hede, Susanne

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