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HRM and performance: the vulnerability of soft HRM practices during recession and retrenchment
Univ Leeds, Sch Business, Leeds, W Yorkshire, England..
Karlstad University.ORCID iD: 0000-0001-9902-8182
Univ Leeds, Sch Business, Leeds, W Yorkshire, England..ORCID iD: 0000-0001-9518-7151
2016 (English)In: Human Resource Management Journal, ISSN 0954-5395, E-ISSN 1748-8583, ISSN 0954-5395, Vol. 26, no 4, p. 557-571Article in journal (Refereed) Published
Abstract [en]

This multi-method case explores how change in HRM implementation can impact performance metrics in a recessionary climate. Qualitative HR outcome data are mapped against financial metrics to explore adoption of hard-line HRM practices in a major UK retailer. Despite record profits throughout the recession, the organisation responded strategically to worsening conditions in the labour market, firstly to maintain operational flexibility, but then to opportunistically enlarge jobs and intensify work to help achieve immediate gains in financial metrics, including a gain of 37 per cent in profit per employee over 3 years. These gains were achieved by derailing commitment-based approaches to HRM, pointing towards the vulnerability of soft HRM systems during times of austerity or retrenchment.

Place, publisher, year, edition, pages
Hoboken, NJ, USA: Wiley-Blackwell, 2016. Vol. 26, no 4, p. 557-571
Keywords [en]
financial performance, retail, recession, commitment
National Category
Other Social Sciences not elsewhere specified
Research subject
Working Life Science
Identifiers
URN: urn:nbn:se:kau:diva-63887DOI: 10.1111/1748-8583.12122ISI: 000393027500012OAI: oai:DiVA.org:kau-63887DiVA, id: diva2:1143480
Available from: 2017-09-21 Created: 2017-09-21 Last updated: 2017-10-02Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
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  • asciidoc
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