Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Sustainable Public Transit Service Value Network for Building Living Cities in Emerging Economies: Multiple Case Studies from Public Transit Services
Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
2016 (English)In: IRSSM-6: THE 6TH INTERNATIONAL RESEARCH SYMPOSIUM IN SERVICE MANAGEMENT - SERVICE IMPERATIVES IN THE NEW ECONOMY: SERVICE EXCELLENCE FOR SUSTAINABILITY / [ed] BH Voon, J Hamali, F Abdullah, C Joseph, SH Leong, UH Lau, ESM Chung, KC Ng, AK Teo, Amsterdam: Elsevier, 2016, 263-268 p.Conference paper, Published paper (Refereed)
Abstract [en]

The main aim of this paper is to assess and analyse how sustainable public transit (SPT) services contribute to building living cities in emerging economies through value network and resource integration/value co-creation, which is embedded on societal and environmental perspectives. The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions to develop and implement a feasible and proactive tool for changing the mind-set, which is embedded on societal and environmental perspectives. The objective is to look deeper on how these emergent and fast growing cities are put together STP for building cities for people by focusing on societal and environmental issues, which value network of SPT are integrated and value is co-created within the service system. The paper has an explorative nature. It is built around three concepts - (i) SPT and value network (ii), resilient living cities in emerging economies and (iii) Societal and environmental perspectives. The paper illustrates these concepts with four different cases from Cape Town - South Africa, Buenos Aires - Argentina; Singapore - Singapore, and Jakarta - Indonesia. The study has identified the challenges of transforming emergent and fast urbanized cities, and understanding the role of public transport services from the cities perspective in an international context by embedding social and environmental perspectives. The challenges of transforming today's cities have created many new opportunities for prosperity through new ways of living and working in urban areas. The paper makes a contribution to the study of public transit services by explicitly linking the adoption of SPT value network in emerging economies based on sustainability, and resource integration/value co-creation for building resilient living cities.

Place, publisher, year, edition, pages
Amsterdam: Elsevier, 2016. 263-268 p.
Series
Procedia Social and Behavioral Sciences, ISSN 1877-0428 ; 224
Keyword [en]
value network, services, living city, public transit system, social and environmental embedded-ness, transformative services, emerging economies
National Category
Other Social Sciences not elsewhere specified
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-63878DOI: 10.1016/j.sbspro.2016.05.458ISI: 000391720100033OAI: oai:DiVA.org:kau-63878DiVA: diva2:1143391
Conference
6th International Research Symposium on Service Management (IRSSM), AUG 11-15, 2015, Kuching, MALAYSIA
Available from: 2017-09-21 Created: 2017-09-21 Last updated: 2017-09-29Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full text

Search in DiVA

By author/editor
Sebhatu, SamuelEnquist, Bo
By organisation
The Service and Market Oriented Transport Research Group
Other Social Sciences not elsewhere specified

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 3 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf