Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
User involvement in service design teams: Investigating the effect of involving users in ideation of library services
Southern Cross University.ORCID iD: 0000-0002-2887-2463
2014 (English)Doctoral thesis, monograph (Other academic)
Abstract [en]

This thesis research tested active user involvement in service design teams and explored its impact on the design process and its outcomes. It was found that not only the form of user involvement matters in service design but that particularly the characteristics of the involved users can impact on team performance and the development of design ideas in terms of user value, feasibility, and originality. The findings lead to a closer understanding of how co-design affects service design outcomes and what variations can occur during the design process when users are involved.

Place, publisher, year, edition, pages
Brisbane: Southern Cross University , 2014. , p. 269
National Category
Social Sciences Economics and Business
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-63545OAI: oai:DiVA.org:kau-63545DiVA, id: diva2:1141553
Available from: 2017-11-23 Created: 2017-09-15 Last updated: 2017-11-23Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Fulltext

Search in DiVA

By author/editor
Trischler, Jakob
Social SciencesEconomics and Business

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 10 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf