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Kommunikation vid förändringsarbete - en studie av kommunikationen vid omorganisationen av Karlstads universitet
2005 (Swedish)Independent thesis Basic level (degree of Bachelor)Student thesis
Abstract [en]

The purpose of this essay is to find out how the communication works in the reorganization of Karlstad University (2004/2005). Is it possible to make the communication better and more effective in this kind of communication and reorganisation process? Since communication is a complicated and wide subject, we decided to work with three specific themes: 1. Different ways to communicate – Which communication channels work/do not work for communication in the reorganization of Karlstad University? 2. Involvement – Do the employees feel that they are involved in the process? 3. Trustworthy information – Do the employees consider that the information from the top management is trustworthy? We have performed interviews with co-workers in different positions at the university to gather information about their opinions. Among other things we found out that: • The employees’ thoughts of information and communication in the reorganization process depend on what position they have in the organization. • Information face-to-face is very important. Employees within the organization have different opinions about who should inform them and between who the dialogue should occur. • Internet is a communication channel that suits for information, but not for communication. • The level of involvement is related to what position the employees have within the organization. • Also the attitude of trustworthiness depends on the co-workers’ position within the organization and their relation to the top management.

Place, publisher, year, edition, pages
2005. , 86 p.
Identifiers
URN: urn:nbn:se:kau:diva-57440Local ID: MKV C-40OAI: oai:DiVA.org:kau-57440DiVA: diva2:1122052
Subject / course
Media and Communication Studies
Available from: 2017-07-12 Created: 2017-07-12

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  • apa
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