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The Use of a Digital Structured Format for Nursing Shift Handover to Improve Communication
Natl Matern Hosp, Holles St, Dublin, Ireland.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.ORCID iD: 0000-0003-3211-6529
2016 (English)In: 2016 IEEE 29th International Symposium on Computer-Based Medical Systems (CBMS), IEEE , 2016, 70-75 p.Conference paper, Published paper (Refereed)
Abstract [en]

Nursing shift handover is a vital part of clinical care where relevant patient information needs to be communicated accurately and precisely, to ensure continuity of care and patient safety. Poor communication and lack of structured format are contributing factors in adverse incidents where patient care is put at risk. This ethnographic study reports on a computerised structured format for nursing shift handover using the ISBAR3 communication tool. 20 shift handovers pre-and post-implementations of ISBAR3 tool were observed. The time taken for handover has substantial reduced from an average of 31 minutes to 27 minutes (1.7 minutes to 1.5 minutes per patient), i.e. 4 minutes in each handover. Use of an electronic structured format replaced the traditional way of handover to a systematic, precise, accurate, relevant mode of updated communication in a very short period of time. Successful implementation of the ISBAR3 handover tool with e-technology in gynaecology supports the roll-out of this mode of communication to other nursing and maternity services in the hospital. As well as saving time, implementation of the ISBAR3 handover tool enhances communication, and reduces the risks to patient safety.

Place, publisher, year, edition, pages
IEEE , 2016. 70-75 p.
Series
IEEE International Symposium on Computer-Based Medical Systems, ISSN 2372-9198
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-56939DOI: 10.1109/CBMS.2016.72ISI: 000389611300014ISBN: 978-1-4673-9036-1 (print)OAI: oai:DiVA.org:kau-56939DiVA: diva2:1120289
Conference
IEEE CBMS
Available from: 2017-07-05 Created: 2017-07-05 Last updated: 2017-08-10Bibliographically approved

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Publisher's full texthttp://ieeexplore.ieee.org/document/7545960/

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf