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Shared Decision Making Needs a Communication Record
University of Dublin, Trinity College, Ireland.ORCID iD: 0000-0003-3211-6529
NTNU, Trondheim, Norway.
Trinity College, Dublin, Ireland.
2013 (English)In: CSCW '13 Proceedings of the 2013 conference on Computer supported cooperative work, Association for Computing Machinery (ACM), 2013, p. 79-90Conference paper, Published paper (Refereed)
Abstract [en]

Increasing dependability in collaboration work among health professionals will directly improve patient outcomes, and re- duce healthcare costs. Our research examines the develop- ment of a shared visual display to facilitate data entry and val- idation of an electronic record during multidisciplinary team meeting discussion, where specialists discuss patient symp- toms, test results, and image findings. The problem of gen- erating an electronic record for patient files that will serve as a record of collaboration, communication and a guide for later tasks is addressed through use of the shared visual display. Shortcomings in user-informed designed, structured data-entry screens became evident when in actual use. Time constraints prompt the synopsis of discussion in acronyms, free text, abbreviations, and the use of inferences. We demon- strate how common ground, team cohesiveness and the use of a shared visual display can improve dependability, but these factors can also provide a false sense of security and increase vulnerability in the patient management system.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2013. p. 79-90
National Category
Computer and Information Sciences
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-56954DOI: 10.1145/2441776.2441788ISBN: 978-1-4503-1331-5 (print)OAI: oai:DiVA.org:kau-56954DiVA, id: diva2:1120255
Conference
CSCW 2013 Computer Supported Cooperative Work. San Antonio, TX, USA. February 23-27, 2013
Available from: 2017-07-05 Created: 2017-07-05 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf