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Kvalitetsstyrning - en jämförelse mellan IT-upphandlingsmodellerna Revised Pulse Assessment Model och The Software Acquisition Capability Maturity Model
2000 (Swedish)Independent thesis Basic level (degree of Bachelor)Student thesis
Abstract [en]

The Revised PULSE Assessment Model (PULSE), developed by The Open Group and the swedish Institutet för Verkstadsteknisk Forskning (IVF) and the Software Acquisition Capability Maturity Model (SA-CMM), developed by the Software Engineering Institute (SEI), share a common concern with quality and IT-procurement process management. The two are driven by similar concerns and intuitively correlated. The purpose of this report is to contrast the SA-CMM and the PULSE, showing both their differences and their similarities, as well as making an inquiry based research in order to elucidate whether assessments on IT-procurement processes or IT- procurements are performed among IT organizations in Sweden, and in case of assessments not being performed, what could be considerable underlying reasons? We also wish to find out if they use a model for the specific purpose. The results of the analysis indicate that the PULSE and the SA-CMM are correlated and that the two aim to provide process improvement and development. One difference though, is that PULSE lay more emphasis on assessement and that the main objective of PULSE is not only to inculate change management for improvement like the SA-CMM but rather to provide process capability determination at every single progress of change effected in the software acquisition process. The results from the inquiry based research indicate that assessments of IT procurement processes among the IT organizations are not performed, but that seven of these do assess their IT procurement. Four of these seven organizations are using the ISO 9001 qualitymodel for performing IT procurement assessments. Two of those who do not assess their IT procurement processes and IT procurements claim that lack of time is one cause.

Place, publisher, year, edition, pages
2000. , p. 135
Identifiers
URN: urn:nbn:se:kau:diva-55966Local ID: INF C-14OAI: oai:DiVA.org:kau-55966DiVA, id: diva2:1116145
Subject / course
Information Systems
Available from: 2017-06-27 Created: 2017-06-27

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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