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Struktur på den digitala arbetsplatsen
Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Mathematics and Computer Science.
Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Mathematics and Computer Science.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Structure in the digital workplace (English)
Abstract [sv]

Begreppet den digitala arbetsplatsen kan ses som ett samlingsnamn för alla de verktyg och IT-system som används i det digitala arbetet. På den digitala arbetsplatsen behövs en intern kommunikationsstrategi för hur information ska hanteras för att effektivisera arbetet samt för att få en struktur i de digitala verktygen. Fabriken anser att intranätet är det verktyg som kopplar samman alla verktyg i den digitala arbetsplatsen.

Kommunikationsstrategierna beskriver var anställda kan hitta eller dela information inom verksamheten. Saknas en kommunikationsstrategi kan nackdelar som redundans, duplicerad information och svårigheter att hitta rätt information förekomma.

Målet med studien är att ta fram en intern kommunikationsstrategi samt se om intranätet kan bli navet i Fabrikens digitala arbetsplats. Kommunikationsstrategin har tagits fram genom informationsinsamling med hjälp av intervjuer och workshop. För att realisera kommunikationsstrategin var tanken att utveckla en Proof of Concept (PoC) för att visa Fabriken vilka möjligheter strategin innebär om intresse för vidareutveckling finns. Denna PoC utvecklades dock aldrig på grund av tidsbrist.

Studien resulterade i en kommunikationsstrategi samt förslag på förändringar på intranätet. Förändringarna omfattar bland annat intranätets tillgänglighet samt en lösning i form av en kunskapsbank.

Abstract [en]

The concept the digital workplace can be viewed as a collection of all tools and IT systems that are used while working digitally. The digital workplace needs an internal communication strategy that describes how information is being managed in order to get a better information structure in the digital tools. This structure is needed to make more efficient use of the tools. Fabriken believes the intranet is the tool that can connect all tools in the digital workplace.

The strategies describe where employees can either find or share information within the organization. If a communication strategy has not been developed, disadvantages such as redundancy, duplicated information and difficulties in finding the correct information may occur.

The goal of this study is to develop an internal communication strategy and explore whether the intranet could become a central part in Fabriken's digital workplace. The communication strategy has been developed by collecting data from interviews and workshops. To make the communication strategy a reality, a Proof of Concept (PoC) was planned to be developed. The objective of this PoC is to show possibilities of the strategy where Fabriken can decide if they want to further develop it. Due to lack of time a PoC was never developed.

This study has resulted in a communication strategy and suggested changes to the intranet. These changes involve intranets availability and a solution consisting of a knowledge bank.

Place, publisher, year, edition, pages
2017. , p. 50
Keywords [sv]
Intranät, Internwebb, Informationsklassificering, Kommunikationsstrategi, Den digitala arbetsplatsen, Social Collaboration, Kunskapsbank, Informationshantering
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:kau:diva-54980OAI: oai:DiVA.org:kau-54980DiVA, id: diva2:1108610
Subject / course
Computer Science
Educational program
Study Programme in IT design, 180 hp
Supervisors
Examiners
Available from: 2017-06-20 Created: 2017-06-12 Last updated: 2018-01-13Bibliographically approved

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