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Developing service research - paving the way to transdisciplinary research
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0001-8278-1442
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
Univ Loughborough, Sch Business & Econ, Loughborough, Leics, England..
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). (Samot - The service and market oriented research group)ORCID iD: 0000-0002-7475-680X
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2016 (English)In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 27, no 1, p. 9-20Article in journal (Refereed) Published
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Text
Abstract [en]

Purpose - The purpose of this paper is to discuss how service, as an interdisciplinary area of research, can increase its potential for transdisciplinary contributions from the perspective of what signifies intra-, multi-, inter-, and transdisciplinary research. Design/methodology/approach - The essay first discusses common perspectives on the service concept before presenting a review on what signifies intra-, multi-, inter-, and transdisciplinary research. The emerging theoretical framework is followed by a discussion on the challenges and opportunities for service research in making interdisciplinary and transdisciplinary theoretical contributions. Findings - The research provides a typological framework for understanding intra-, multi-, inter-, and transdisciplinary service research and, implications related to how service research contributions can become increasingly inter- and transdisciplinary. Originality/value - The paper contributes to widening the scope of service research by focussing on how the domain can overcome hurdles and increase its potential for making theoretical contributions that are applicable across and beyond established research disciplines.

Place, publisher, year, edition, pages
2016. Vol. 27, no 1, p. 9-20
Keywords [en]
Interdisciplinary research, Service research, Intradisciplinary research, Multidisciplinary research, Transdisciplinary research
National Category
Economics and Business
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-42061DOI: 10.1108/JOSM-03-2015-0098ISI: 000374164200002OAI: oai:DiVA.org:kau-42061DiVA, id: diva2:929682
Available from: 2016-05-19 Created: 2016-05-19 Last updated: 2019-09-26Bibliographically approved

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Gustafsson, AndersHögström, ClaesFriman, Margareta

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