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Why do public services fail?: A service logic study of failure demand
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. (Akademin för medborgarorienterad verksamhetsutveckling i staten)ORCID iD: 0000-0003-1139-3412
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. (Akademin för medborgarorienterad verksamhetsutveckling i staten)
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.ORCID iD: 0000-0002-2982-9651
2015 (English)Conference paper, Oral presentation with published abstract (Other academic)
Place, publisher, year, edition, pages
2015.
Keywords [en]
failure demand
Keywords [sv]
onödig efterfrågan, försäkringskassan, skatteverket
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-40732OAI: oai:DiVA.org:kau-40732DiVA, id: diva2:907560
Conference
International Research Society for Public Management Conference (IRSPM) 2015, University of Birmingham, 30 March - 1 April 2015.
Available from: 2016-02-29 Created: 2016-02-29 Last updated: 2019-07-12Bibliographically approved

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Fransson, MartinQuist, JohanSkålén, Per

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CiteExportLink to record
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  • apa
  • harvard1
  • ieee
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