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Strategic alignment in decentralized organizations — The case of Svenska Handelsbanken
Göteborgs universitet.
Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Handelshögskolan. (Forum För Redovisning)ORCID-id: 0000-0001-8860-6944
2014 (engelsk)Inngår i: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 30, nr 2, s. 149-162Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Recent research emphasizes technocratic controls to support the self-management aspect of empowerment. Strategic alignment is ascribed to socio-ideological controls. However, the indirect nature of socio-ideological controls pose a question regarding monitoring of strategic alignment in organizations with empowerment-oriented controls. We adopt a holistic approach in exploring the role of and interaction between organization structure, socio-ideological control and technocratic control through a qualitative case study. Our study confirms the essential role of socio-ideological controls in ensuring strategic alignment, but highlights the role of trust in experienced-based advice-giving from superiors to subordinates. Technocratic controls contain information that provide visibility of local actions and are used in hierarchical communication. The interrelationship between socio-ideological and technocratic controls is dependent on the organization structure design through time and proximity. A high capacity to communicate is thereby established, enabling monitoring without impairing empowerment.

sted, utgiver, år, opplag, sider
2014. Vol. 30, nr 2, s. 149-162
Emneord [en]
Strategic alignment;Empowerment;
HSV kategori
Forskningsprogram
Företagsekonomi
Identifikatorer
URN: urn:nbn:se:kau:diva-31831DOI: 10.1016/j.scaman.2013.10.005ISI: 000336827600001OAI: oai:DiVA.org:kau-31831DiVA, id: diva2:709616
Tilgjengelig fra: 2014-04-02 Laget: 2014-04-02 Sist oppdatert: 2017-12-06bibliografisk kontrollert

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