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Do contracts restrict front-line employees to be innovative and co-create value?
Camén, Carolina
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
Åkesson, Maria
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
2013 (English)
Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2013.
Keywords [en]
Front-line employees, Value co-creation, Contract, Service innovation and public organization
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN:
urn:nbn:se:kau:diva-29338
OAI: oai:DiVA.org:kau-29338
DiVA, id:
diva2:654891
Conference
16th QMOD conference on Quality and Service Sciences ICQSS 2013, September 4-6, Portoroz, Slovenia
Available from:
2013-10-09
Created:
2013-10-09
Last updated:
2022-05-02
Bibliographically approved
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Camén, Carolina
Åkesson, Maria
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Åkesson, Maria
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apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
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apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
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en-US
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