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Kundanpassa sanningens ögonblick: Illustration av ett analysverktyg för tjänstemötet
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0001-8278-1442
2001 (Swedish)Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2001.
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Business Administration
Research subject
Business Administration
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URN: urn:nbn:se:kau:diva-20853OAI: oai:DiVA.org:kau-20853DiVA, id: diva2:594520
Conference
Presenterad vid: på kvalitetsmässan i Göteborg, 6-8 november
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2014-12-11

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Gustafsson, Anders

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  • apa
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  • en-US
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