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Customer Dissatisfaction and Complaint Handling
Edvardsson, Bo
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
ORCID iD:
0000-0003-2705-0836
1997 (English)
Report (Refereed)
Place, publisher, year, edition, pages
1997.
National Category
Business Administration
Research subject
Business Administration
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URN:
urn:nbn:se:kau:diva-17956
OAI: oai:DiVA.org:kau-17956
DiVA, id:
diva2:591575
Available from:
2013-01-21
Created:
2013-01-21
Last updated:
2015-10-02
Bibliographically approved
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Edvardsson, Bo
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ieee
modern-language-association-8th-edition
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modern-language-association-8th-edition
vancouver
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nn-NO
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