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Management of Information Systems Outsourcing: Evaluation of Lessons Learned from a Boundary Spanning Perspective
Department of Informatics, School of Economics and Management, Lund University .
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management. (Information systems)
2012 (English)In: The Electronic Journal of Information Systems Evalution, ISSN 1566-6379, Vol. 15, no 1, p. 63-73Article in journal (Refereed) Published
Abstract [en]

Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of lessons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships.

Place, publisher, year, edition, pages
Reading, UK: Academic Publishing International, 2012. Vol. 15, no 1, p. 63-73
Keywords [en]
IS Outsourcing, Relationships Management, Boundary spanning, bidding mechanisms, information systems management, mixed integer programming, outsourcing of information systems
National Category
Computer Systems Computer and Information Sciences Computer Sciences
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-13296OAI: oai:DiVA.org:kau-13296DiVA, id: diva2:525742
Conference
ECIME 2011
Available from: 2012-05-09 Created: 2012-05-09 Last updated: 2018-08-01Bibliographically approved

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Bergkvist, Linda

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