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Learning from and with customers in the development of new services: A review of customer involvement methods
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0002-7006-9906
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0002-7653-5226
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
2008 (English)In: Frontiers in Service Conference 17th annual conference, Washington, DC, 2008Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Washington, DC, 2008.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-12997OAI: oai:DiVA.org:kau-12997DiVA, id: diva2:516325
Conference
Frontiers in Service Conference, 17th annual conference, Washington, DC, October 2 -5, 2008.
Available from: 2012-04-17 Created: 2012-04-17 Last updated: 2019-07-09Bibliographically approved

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Edvardsson, BoKristensson, PerMagnusson, Peter RSundström, Erik

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