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Governing cooperation hazards of outsourced municipal low contractibility transactions: An exploratory configuration approach
Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Handelshögskolan (from 2013). Univ Orebro, Swedish Business Sch, S-70182 Orebro, Sweden.ORCID-id: 0000-0002-3922-578X
Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT, Avdelningen för företagsekonomi.ORCID-id: 0000-0001-8860-6944
2011 (engelsk)Inngår i: Management Accounting Research, ISSN 1044-5005, E-ISSN 1096-1224, Vol. 22, nr 4, s. 292-312Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Increasingly, public sector organizations (PSOs) outsource the delivering of important welfare services. This gives rise to important questions of how PSOs can control their suppliers. The purpose of this paper is to show how PSOs manage cooperation hazards of low contractibility transactions, i.e., activities expected to be difficult to govern. The paper applies a taxonomic configuration approach which means we apply a holistic view on the governance of suppliers and search for internally congruent governance packages that also are adapted to the context of the transactions. Three theoretically meaningful and qualitative different configurations appear in the empirical material. We find indications of the importance of internal congruence in governance packages in order to effectively deal with cooperation hazards and that the intensity in and types of controls in inter-organizational relationships are affected by the amount of cooperation hazards. A conflict between a relational and a market-based governance package in one of the configurations is argued to be the main driver behind lower expectations about positive behaviour from suppliers

sted, utgiver, år, opplag, sider
2011. Vol. 22, nr 4, s. 292-312
Emneord [en]
Inter-organizational relationships, Management control, Outsourcing, Configurations, Taxonomies, Cluster analysis, Transaction cost economics, Public sector
HSV kategori
Forskningsprogram
Företagsekonomi
Identifikatorer
URN: urn:nbn:se:kau:diva-11419DOI: 10.1016/j.mar.2011.01.001ISI: 000298128500005OAI: oai:DiVA.org:kau-11419DiVA, id: diva2:495012
Tilgjengelig fra: 2012-02-08 Laget: 2012-02-08 Sist oppdatert: 2018-05-17bibliografisk kontrollert

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Forlagets fullteksthttp://dx.doi.org/10.1016/j.mar.2011.01.001

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