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Customer integration in service development and innovation – methods and a new framework
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0002-7006-9906
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0002-7653-5226
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2010 (English)Report (Other academic)
Place, publisher, year, edition, pages
Karlstad: Karlstad University , 2010. , p. 56
Series
Karlstad University Studies, ISSN 1403-8099 ; 2010:35
Keywords [en]
Customer integration, Innovation, Service development, Methods
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-6513ISBN: 978-91-7063-327-0 (print)OAI: oai:DiVA.org:kau-6513DiVA, id: diva2:360130
Projects
ICT based methods and ways of working: Learning from and with customer in service development projectsAvailable from: 2010-11-02 Created: 2010-11-02 Last updated: 2019-07-09Bibliographically approved

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fulltext(552 kB)924 downloads
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26ca73d18c013fbbaedd2fca7a1eddc1922245a1a00dda9d9378f53fabe1732d685751273ffbcbeb968cb94eef470b2534c5c23b98fade42ba8fd34e6548abc3
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Edvardsson, BoKristensson, PerMagnusson, PeterSundström, Erik

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf