Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Public services as practices: towards a framework for understanding co-creation and co-destruction of private and public value
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).ORCID iD: 0000-0002-2982-9651
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).ORCID iD: 0000-0002-2887-2463
2024 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045Article in journal (Refereed) Epub ahead of print
Abstract [en]

Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private value, these types of value can be both co-created and co-destroyed during performances. The framework contributes by conceptualizing what public services are and how public and private value are co-created and co-destroyed through public services.

Place, publisher, year, edition, pages
Routledge, 2024.
Keywords [en]
Public services, practices, practice theory, public service logic, public value
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-102167DOI: 10.1080/14719037.2024.2418376ISI: 001337411700001Scopus ID: 2-s2.0-85207261924OAI: oai:DiVA.org:kau-102167DiVA, id: diva2:1910966
Available from: 2024-11-06 Created: 2024-11-06 Last updated: 2024-11-06Bibliographically approved

Open Access in DiVA

fulltext(916 kB)65 downloads
File information
File name FULLTEXT01.pdfFile size 916 kBChecksum SHA-512
0a478b827d386b238d330885d87b6ba13d3ab02e350e1899dddfb811acfc164ef220a482cf54e268c8ca122c4f177d5822f31d81208fa94c94d7f1656827f782
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records

Skålén, PerTrischler, Jakob

Search in DiVA

By author/editor
Skålén, PerTrischler, Jakob
By organisation
Service Research Center (from 2013)
In the same journal
Public Management Review
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 65 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 234 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf