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The mediatization of work?: Gig workers and gig apps in Sweden
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Geography, Media and Communication (from 2013).ORCID iD: 0000-0002-8497-3381
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Geography, Media and Communication (from 2013).ORCID iD: 0000-0003-1430-4964
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0001-7951-7261
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Karlstad Univ, Karlstad Business Sch, Working Life Sci, Karlstad, Sweden..ORCID iD: 0000-0001-9902-8182
2024 (English)In: New Media and Society, ISSN 1461-4448, E-ISSN 1461-7315Article in journal (Refereed) Epub ahead of print
Abstract [en]

This article presents a study of how and to what extent gig workers in Sweden experience a mediatization of work. We contend that previous mediatization research has assumed extensive and unified effects of mediatization, and that previous gig work research has focused on users of large-scale, transnational platforms. We conducted a set of qualitative, semi-structured interviews (N = 28) with Swedish users of four different gig apps (all produced by very small companies active only in Sweden). We analyzed their experiences of mediatization along five dimensions: extension, substitution, amalgamation, accommodation, and datafication. We found that our respondents had much more varied, far less all-encompassing, experiences of mediatization than indicated in previous research. We also found respondents' experiences clearly framed by the smaller size of the local, Swedish gig work companies.

Place, publisher, year, edition, pages
Sage Publications, 2024.
Keywords [en]
App work, datafication, gig work, gig-work app, mediatization, Sweden
National Category
Media Studies
Research subject
Media and Communication Studies; Working Life Science
Identifiers
URN: urn:nbn:se:kau:diva-101821DOI: 10.1177/14614448241270470ISI: 001298489200001Scopus ID: 2-s2.0-85202166148OAI: oai:DiVA.org:kau-101821DiVA, id: diva2:1903199
Available from: 2024-10-03 Created: 2024-10-03 Last updated: 2024-10-04Bibliographically approved

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Örnebring, HenrikVan Couvering, ElizabethRegin Öborn, DavidMacKenzie, Robert

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Örnebring, HenrikVan Couvering, ElizabethRegin Öborn, DavidMacKenzie, Robert
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