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On the diffusion and implementation of trust-based management in Scandinavia: cross-country survey evidence
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0001-8860-6944
Mälardalen University, Sweden.
Roskilde University, Denmark.
Institute for Social Research, Norway.
2024 (English)In: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 37, no 1Article in journal (Refereed) Published
Abstract [en]

Purpose: This study aims to examine the diffusion and implementation of trust-based management (TBM) in Scandinavian countries (Denmark, Norway and Sweden). TBM is a novel “anti-New Public Management (NPM)” innovation within the realm of New Public Governance (NPG), which asserts that leadership and control in public sector organizations should be practiced and designed based on the assumption that civil servants and employees in general are trustworthy. The research questions are as follows: How has TBM been diffused and implemented in Scandinavia? To what extent can the institutional logics framework increase understanding of similarities and differences between the Scandinavian countries (Denmark, Norway and Sweden)? Design/methodology/approach: The authors designed and submitted surveys to the municipal directors of the three Scandinavian municipal populations, thereby producing a unique cross-country dataset on TBM diffusion and implementation in Scandinavia (Denmark, Norway and Sweden). Findings: The authors' study shows that TBM has diffused widely among Scandinavian municipalities and has developed into a municipal-level concept across policy fields and sectors. While Denmark stands out as an earlier and more decisive TBM reformer, the results show that similarities in the diffusion and implementation of TBM in Scandinavian countries are more apparent than the differences. Originality/value: This study contributes to the public management literature and research on anti-NPM and NPG concepts by being the first wide-scale empirical study of TBM diffusion and implementation in the Scandinavian municipal sectors.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2024. Vol. 37, no 1
Keywords [en]
Diffusion, Municipalities, New public governance, New public management, Scandinavia, Trust-based management
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-97141DOI: 10.1108/IJPSM-01-2023-0020ISI: 001080191400001Scopus ID: 2-s2.0-85173071942OAI: oai:DiVA.org:kau-97141DiVA, id: diva2:1806370
Available from: 2023-10-20 Created: 2023-10-20 Last updated: 2024-02-23Bibliographically approved

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Siverbo, Sven

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