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Values and Multi-stakeholder Dialog for Business Transformation in Light of the UN Sustainable Development Goals
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
2022 (English)In: Journal of Business Ethics, ISSN 0167-4544, E-ISSN 1573-0697, Vol. 180, no 4, p. 1059-1074Article in journal (Refereed) Published
Abstract [en]

The objective of this article is to create an understanding of how the UN sustainable development goals (SDGs) can be used to steer stakeholder engagement for transformative change, meeting global challenges, and navigate a new business-societal practice driven by a values-based business model. The article is a conceptual study with case studies of the role that the SDGs play in multi-stakeholder dialog via the kind of sustainable business-societal practice that takes corporate social responsibility (CSR) to the next level, where it is embedded in a values-based business model, creating a new meaning to effect real business-societal transformation. Multi-stakeholder dialog implies interactive and communicative engagement with the full range of stakeholders in order to create value for all, employing a societal perspective and using the value network as a basis for effective decision-making. We explain our methodological approach by presenting multi-stakeholder dialog in practice, in the form of multiple case studies. These empirical settings consisted of two values-driven privately owned companies with a strong reporting mechanism and a clear transformation agenda based on the SDG challenges: IKEA and Lofbergs. The empirical study provides the basis for our proposed model. This article makes an original contribution to the study of the use of SDGs in management and service research. It investigates steering and navigating processes in specific contexts in order to determine what should be subject to legal enforcement and what comprises moral and/or ethical value, particularly at the societal level.

Place, publisher, year, edition, pages
Springer, 2022. Vol. 180, no 4, p. 1059-1074
Keywords [en]
United Nations sustainable developmental goals (SDGs), Business transformation, Values, Organizational values, Multi-stakeholder dialog, Steering, Navigation, Sustainability, CSR, Business network, Ecosystem
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-91546DOI: 10.1007/s10551-022-05195-xISI: 000830948700001Scopus ID: 2-s2.0-85141909919OAI: oai:DiVA.org:kau-91546DiVA, id: diva2:1689114
Available from: 2022-08-22 Created: 2022-08-22 Last updated: 2022-11-30Bibliographically approved

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Sebhatu, Samuel PetrosEnquist, Bo

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CiteExportLink to record
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Citation style
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