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Elderly and care personnel's user experiences of a robotic shower
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).ORCID iD: 0000-0002-8744-0425
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).ORCID iD: 0000-0001-5826-4218
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).ORCID iD: 0000-0002-7006-9906
2020 (English)In: Journal of Enabling Technologies (JET), ISSN 2398-6263, E-ISSN 2398-6271, Vol. 14, no 1, p. 1-13Article in journal (Refereed) Published
Abstract [en]

Purpose The purpose of this study is to explore the expectations and experiences regarding a robotic shower, from a dual user perspective. Design/methodology/approach This was an explorative qualitative study in which elderly and personnel were interviewed before the robotic shower was installed and again after four or five months of usage. Findings The elderly participants found the robotic shower empowering. The personnel's experiences encompassed their own work conditions, as well as the user value for the elderly. A shared experience for both user groups was a more independent shower situation for the elderly. Originality/value This study presents a dual user experience of a DAT in an intimate care situation and shows the importance of including both elderly and personnel to fully understand the value of DATs.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2020. Vol. 14, no 1, p. 1-13
Keywords [en]
Empowerment, Elderly, User experience, Care personnel, Digital assistive technology, Learned helplessness
National Category
Nursing Human Computer Interaction Applied Psychology
Research subject
Nursing Science; Psychology
Identifiers
URN: urn:nbn:se:kau:diva-77100DOI: 10.1108/JET-07-2019-0033ISI: 000512175900001OAI: oai:DiVA.org:kau-77100DiVA, id: diva2:1397172
Available from: 2020-02-27 Created: 2020-02-27 Last updated: 2021-01-14Bibliographically approved

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fulltext(492 kB)420 downloads
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Bäccman, CharlotteBergkvist, LindaKristensson, Per

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