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Improvement of public transport services for non-cycling travelers
Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT, SAMOT. Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Centrum för tjänsteforskning (from 2013). Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Institutionen för sociala och psykologiska studier (from 2013). Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Handelshögskolan (from 2013).ORCID-id: 0000-0002-7475-680X
Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT, SAMOT. Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Centrum för tjänsteforskning (from 2013).
Utrecht University, The Netherlands.
2018 (engelsk)Inngår i: Travel Behaviour & Society, ISSN 2214-367X, E-ISSN 2214-3688Artikkel i tidsskrift (Fagfellevurdert) In press
Abstract [en]

In this paper, we argue that the current focus on cycling must not neglect the need to improve public transport services for the large number of people who do not want to or are unable to cycle. An attractive public transport service is currently therefore the most important component of a sustainable transportation system. The question we address is what measures are needed to improve public transport to make people who do not cycle satisfied with the services such that their well-being increases. Based on research studies of satisfaction with public transport, measures at three levels of public transport services (use, access/egress, and overall) are identified and discussed.

sted, utgiver, år, opplag, sider
Elsevier Ltd , 2018.
Emneord [en]
Public transport, Satisfaction with travel, Service quality, Well-being
HSV kategori
Forskningsprogram
Sociologi; Geografi
Identifikatorer
URN: urn:nbn:se:kau:diva-66943DOI: 10.1016/j.tbs.2018.03.004ISI: 000471170100025Scopus ID: 2-s2.0-85044112879OAI: oai:DiVA.org:kau-66943DiVA, id: diva2:1195828
Tilgjengelig fra: 2018-04-06 Laget: 2018-04-06 Sist oppdatert: 2019-07-02bibliografisk kontrollert

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