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Conceptualizing the Holistic Co-recovery Customer Experience
Arsenovic, Jasenko
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
ORCID iD:
0000-0003-0582-3324
Edvardsson, Bo
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
ORCID iD:
0000-0003-2705-0836
Tronvoll, Bård
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
ORCID iD:
0000-0002-5605-9285
Åkesson, Maria
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
Gruber, Thorsten
Show others and affiliations
2017 (English)
Conference paper, Oral presentation only (Refereed)
Place, publisher, year, edition, pages
2017.
National Category
Economics and Business
Identifiers
URN:
urn:nbn:se:kau:diva-62860
OAI: oai:DiVA.org:kau-62860
DiVA, id:
diva2:1137520
Conference
QUIS15 in Porto, Portugal, 12-15 juni
Available from:
2017-08-31
Created:
2017-08-31
Last updated:
2020-07-02
Bibliographically approved
Open Access in DiVA
No full text in DiVA
Authority records
Arsenovic, Jasenko
Edvardsson, Bo
Tronvoll, Bård
Åkesson, Maria
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Arsenovic, Jasenko
Edvardsson, Bo
Tronvoll, Bård
Åkesson, Maria
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Karlstad Business School (from 2013)
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https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-62860
Direct link
http://kau.diva-portal.org/smash/record.jsf?pid=diva2:1137520
Cite
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apa
ieee
modern-language-association-8th-edition
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ieee
modern-language-association-8th-edition
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