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Sharing Information with Web Services: A Mental Model Approach in the Context of Optional Information
Technische Universität Darmstadt, Darmstadt, Germany.
Technische Universität Darmstadt, Darmstadt, Germany.
Karlstads universitet, Fakulteten för hälsa, natur- och teknikvetenskap (from 2013), Institutionen för matematik och datavetenskap (from 2013). Technische Universität Darmstadt, Darmstadt, Germany.ORCID-id: 0000-0003-2674-4043
2017 (engelsk)Inngår i: Human Aspects of Information Security, Privacy and Trust: 5th International Conference, HAS 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings / [ed] Tryfonas, T, Cham: Springer, 2017, s. 675-690Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Web forms are a common way for web service providers to collect data from their users. Usually, the users are asked for a lot of information while some items are labeled as optional and others as mandatory. When filling in the web form, users have to decide, which data, often of personal and sensitive nature, they want to share. The factors that influence the decision whether or not to share some information has been studied in the literature in various contexts. However, it is unclear to which extent their results can be transferred to other contexts. In this work we conduct a qualitative user study to verify, whether the reasons for sharing optional information from previous studies [12] are relevant for the context of interacting with a commercial website. We found, that only a few of them were named by the participants of our study.

sted, utgiver, år, opplag, sider
Cham: Springer, 2017. s. 675-690
Serie
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 10292
Emneord [en]
Web forms, Optional fields, Mental models, Interviews
HSV kategori
Forskningsprogram
Datavetenskap
Identifikatorer
URN: urn:nbn:se:kau:diva-48085DOI: 10.1007/978-3-319-58460-7_46ISI: 000431846800046OAI: oai:DiVA.org:kau-48085DiVA, id: diva2:1078876
Konferanse
HAS 2017: 5th International Conference on Human Aspects of Information Security, Privacy, and Trust, Vancouver, Canada, July 9-14, 2017
Tilgjengelig fra: 2017-03-06 Laget: 2017-03-06 Sist oppdatert: 2019-11-11bibliografisk kontrollert

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