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Values based governance for sustainable business inservice eco systems
Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), Handelshögskolan. (Centrum för Tjänsteforskning/SAMOT)
Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT, Centrum för tjänsteforskning. Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT, SAMOT.
2014 (engelsk)Konferansepaper, Oral presentation with published abstract (Fagfellevurdert)
Abstract [en]

This study is of an explorative nature based on six Globally Integrated Enterprises - GIEs (Palmisano, 2006), which can be seen as values based service companies (Pruzan, 1998; Edvardsson and Enquist, 2009). These six enterprises are: Ericson, IBM, IKEA, Volvo, Tetra Pack and Unilever. 

To further understand the methodological approach we look into different business logics. Vargo (2007) use the label transcendence to explain the logic of value creation. Enquist et. al. (2014) have further investigated this concept of transcendence for Business Logics and argue that it is a need not only for one single business logic.  There are several business logics such as Exchange logic; Steering logic; Value creation logic; Business interaction logic; Responsibility logic; and Communication logic (Ibid). In this paper, we will, in an explorative way take this a step further and combine these business logics (Enquist et. al., 2014) with values based service thinking (Edvardsson and Enquist, 2009)  and look for values based governance driven by SD-Logic for sustainable business in value networks or eco systems. 

For “evolving service for a complex, resilient, and sustainable world” the paper address interlink between corporate governance, corporate social responsibility and business models based on values based and triple bottom line thinking. Understanding how value is “networked” and “co-created” by “steering and navigating” in specific contextual settings is deemed essential in securing sustainable service business in which social and environmental perspectives and governance issues are embedded (Enquist et. al., 2014).

sted, utgiver, år, opplag, sider
Karlstad, Sweden, 2014.
Emneord [en]
Values based governance; sustainable business; service eco systems; corporate governance, corporate social responsibility and business models
HSV kategori
Forskningsprogram
Företagsekonomi
Identifikatorer
URN: urn:nbn:se:kau:diva-34341OAI: oai:DiVA.org:kau-34341DiVA, id: diva2:755275
Konferanse
4th Forum on Markets and Marketing (FMM) June 16-19, Karlstad university Sweden
Tilgjengelig fra: 2014-10-14 Laget: 2014-10-14 Sist oppdatert: 2014-11-10bibliografisk kontrollert

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Enquist, BoSebhatu, Samuel Petros

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