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Customer-oriented service development at SAS
Ekdahl, F
Gustafsson, Anders
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
ORCID iD:
0000-0001-8278-1442
Edvardsson, Bo
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
ORCID iD:
0000-0003-2705-0836
1999 (English)
In:
Managing Service Quality, Vol 9, No 6
Article in journal (Refereed)
Place, publisher, year, edition, pages
1999.
National Category
Business Administration
Research subject
Business Administration
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URN:
urn:nbn:se:kau:diva-17984
OAI: oai:DiVA.org:kau-17984
DiVA, id:
diva2:591603
Available from:
2013-01-21
Created:
2013-01-21
Last updated:
2019-07-09
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Gustafsson, Anders
Edvardsson, Bo
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modern-language-association-8th-edition
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