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The Impact of Service Orientation in Corporate Culture on Business Performance in Manufacturing Companies
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). ITEM-HSG, University of St Gallen, St Gallen, Switzerland.ORCID iD: 0000-0003-2933-244X
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
2010 (English)In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 21, no 2, p. 237-259Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2010. Vol. 21, no 2, p. 237-259
Keywords [en]
Services, Organizational culture, Business performance, Manufacturing industries, Germany, Switzerland
National Category
Business Administration Psychology Work Sciences Religious Studies
Research subject
Business Administration; Psychology; Working Life Science; Religious Studies and Theology
Identifiers
URN: urn:nbn:se:kau:diva-9975DOI: 10.1108/09564231011039303OAI: oai:DiVA.org:kau-9975DiVA, id: diva2:493489
Available from: 2012-02-08 Created: 2012-02-08 Last updated: 2019-07-10Bibliographically approved

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Gebauer, HeikoEdvardsson, BoBjurklo, Margareta

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