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Exploitation and Exploration in Business Process Management – An exploratory paper
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0003-4657-2832
2018 (English)In: CEUR Workshop Proceedings (CEUR-WS.org), CEUR-WS , 2018, p. 405-414Conference paper, Published paper (Refereed)
Abstract [en]

This exploratory paper introduces the terms exploitation and exploration within the business process management (BPM) context. Despite the fact that BPM grows in popularity, more and more organizations report on BPM failure. The most recent development in the BPM field has led to a variety of new requirements. Almost all processes in BPM are different and may thus be almost impossible to standardize. Researchers in the BPM research field have recently differentiated between exploitation and exploration as two distinct goals of BPM. Today, BPM is applied to different purposes and the trend is going from the exploitation capabilities of BPM to exploration capabilities. This paper addresses the following research question: Can an understanding of exploitation and exploration be a help for BPM organizations to become more successful? For long-term success, it is essential for BPM organizations to identify the competencies and skills of their employees according to changed requirements. The paper ends with an overview of the author’s ongoing thesis project.

Place, publisher, year, edition, pages
CEUR-WS , 2018. p. 405-414
Series
CEUR Workshop Proceedings (CEUR-WS.org) ; 2218
Keywords [en]
Business process management, BPM, exploitation, exploration, learning activities, organizational learning
National Category
Computer and Information Sciences
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-70210OAI: oai:DiVA.org:kau-70210DiVA, id: diva2:1264864
Conference
17th International Conference on Perspectives in Business Informatics Research, Stockholm, 2018-09-24 - 2018-09-26
Available from: 2018-11-21 Created: 2018-11-21 Last updated: 2019-11-14Bibliographically approved

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http://bir2018.dsv.su.se/welcome-to-bir-2018/http://ceur-ws.org/Vol-2217/

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Lindskog, Carin.E

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CiteExportLink to record
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Citation style
  • apa
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Output format
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