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Enquist, Bo
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Publications (10 of 118) Show all publications
Enquist, B. & Sebhatu, S. P. (2022). Service Management for Sustainable Business Transformation (1sted.). In: Bo Edvardsson, Bård Tronvoll (Ed.), The Palgrave Handbook of Service Management: (pp. 411-435). Palgrave Macmillan
Open this publication in new window or tab >>Service Management for Sustainable Business Transformation
2022 (English)In: The Palgrave Handbook of Service Management / [ed] Bo Edvardsson, Bård Tronvoll, Palgrave Macmillan, 2022, 1st, p. 411-435Chapter in book (Other academic)
Abstract [en]

A transformation that takes place in complex environments demands the engagement of different types of stakeholders from different organizations and domains, which impact the whole service management that integrates both the organization and the customer. Service management is not only for micro and meso processes. It need also to meet global challenges of complexity and wicked problems. In this chapter, we go back to the roots of service management with a societal aspect; to serve someone with the insight that business and ethics are intertwined and cannot be separated. The main focus is to highlight on using service management for going from firm-centric to a broader sustainable stakeholder view, and societal perspective for business societal transformation. 

Place, publisher, year, edition, pages
Palgrave Macmillan, 2022 Edition: 1st
Keywords
Service management, Transformation, Sustainability, Ecosystem, Ethics, Stakeholders, IKEA
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-94922 (URN)10.1007/978-3-030-91828-6_22 (DOI)2-s2.0-85159390273 (Scopus ID)978-3-030-91827-9 (ISBN)978-3-030-91828-6 (ISBN)
Available from: 2023-06-12 Created: 2023-06-12 Last updated: 2023-06-12Bibliographically approved
Sebhatu, S. P. & Enquist, B. (2022). Values and Multi-stakeholder Dialog for Business Transformation in Light of the UN Sustainable Development Goals. Journal of Business Ethics, 180(4), 1059-1074
Open this publication in new window or tab >>Values and Multi-stakeholder Dialog for Business Transformation in Light of the UN Sustainable Development Goals
2022 (English)In: Journal of Business Ethics, ISSN 0167-4544, E-ISSN 1573-0697, Vol. 180, no 4, p. 1059-1074Article in journal (Refereed) Published
Abstract [en]

The objective of this article is to create an understanding of how the UN sustainable development goals (SDGs) can be used to steer stakeholder engagement for transformative change, meeting global challenges, and navigate a new business-societal practice driven by a values-based business model. The article is a conceptual study with case studies of the role that the SDGs play in multi-stakeholder dialog via the kind of sustainable business-societal practice that takes corporate social responsibility (CSR) to the next level, where it is embedded in a values-based business model, creating a new meaning to effect real business-societal transformation. Multi-stakeholder dialog implies interactive and communicative engagement with the full range of stakeholders in order to create value for all, employing a societal perspective and using the value network as a basis for effective decision-making. We explain our methodological approach by presenting multi-stakeholder dialog in practice, in the form of multiple case studies. These empirical settings consisted of two values-driven privately owned companies with a strong reporting mechanism and a clear transformation agenda based on the SDG challenges: IKEA and Lofbergs. The empirical study provides the basis for our proposed model. This article makes an original contribution to the study of the use of SDGs in management and service research. It investigates steering and navigating processes in specific contexts in order to determine what should be subject to legal enforcement and what comprises moral and/or ethical value, particularly at the societal level.

Place, publisher, year, edition, pages
Springer, 2022
Keywords
United Nations sustainable developmental goals (SDGs), Business transformation, Values, Organizational values, Multi-stakeholder dialog, Steering, Navigation, Sustainability, CSR, Business network, Ecosystem
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-91546 (URN)10.1007/s10551-022-05195-x (DOI)000830948700001 ()2-s2.0-85141909919 (Scopus ID)
Available from: 2022-08-22 Created: 2022-08-22 Last updated: 2022-11-30Bibliographically approved
Enquist, B. & Sebhatu, S. P. (2021). Business ecosystem for sustainability: Addressing fossil-free transformation. In: Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson (Ed.), Business Transformation for a Sustainable Future: (pp. 15-33). Routledge
Open this publication in new window or tab >>Business ecosystem for sustainability: Addressing fossil-free transformation
2021 (English)In: Business Transformation for a Sustainable Future / [ed] Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson, Routledge, 2021, p. 15-33Chapter in book (Other academic)
Place, publisher, year, edition, pages
Routledge, 2021
Series
The Principles for Responsible Management Education Series
National Category
Economics and Business
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-88030 (URN)2-s2.0-85116305330 (Scopus ID)9781032037431 (ISBN)
Available from: 2022-01-27 Created: 2022-01-27 Last updated: 2022-01-27Bibliographically approved
Sebhatu, S. P., Enquist, B. & Edvardsson, B. (Eds.). (2021). Business transformation for a sustainable future. Taylor & Francis
Open this publication in new window or tab >>Business transformation for a sustainable future
2021 (English)Collection (editor) (Other academic)
Abstract [en]

Interconnecting the concepts of sustainability, innovation and transformation, this book explains how organizations have successfully transformed themselves and wider society to foster a more sustainable future, and identifies the difficulties and challenges along the way. Part of the Principle of Responsible Management Education (PRME) series, the book promotes a strong voice for meeting sustainability challenges for transformative change in a globalized world through business education and practice.

A transition to a more sustainable way of doing business can only be attained by combining technology with profound system innovations and lifestyle changes. The chapters in the book, each written by a strong and well-recognized team of researchers in the field, open up the discussion about a new partnership between sustainability, innovation, and transformation that includes the global society (big world), the biosphere (small planet), and also requires a deep mind shift. The book presents cases from business (including Ikea and Eataly) and other service networks including the Base of the Pyramid (BoP), and illustrates how these organizations have transformed themselves for a sustainable future. The research perspectives are macro (policies and legislation), meso (institutional practices) and micro (business practices and individual behavior). This book is where research meets real-world business and societal practice. The chapters are grounded in business research, specifically the interdependencies between sustainability, innovation, and transformation, which makes for a robust basis for describing, explaining, and understanding the complex challenges faced by business and society in the 21st century.

The book is intended for graduate- and postgraduate-level students and executive education with implications for practitioners. Furthermore, it contributes to multidisciplinary research in the field of interaction between business and society with a view to extending the firm-centric view to encompass a broader, systemic, and dynamic understanding of business and societal transformation.

Place, publisher, year, edition, pages
Taylor & Francis, 2021. p. 252
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-88034 (URN)10.4324/9781003188773 (DOI)2-s2.0-85116241206 (Scopus ID)9781003188773 (ISBN)
Available from: 2022-01-12 Created: 2022-01-12 Last updated: 2022-01-12Bibliographically approved
Sebhatu, S. P., Enquist, B. & Edvardsson, B. (2021). Business Transformation for Sustainable Future. In: Network for Organizational Research In Norway, NEON-2021: . Paper presented at Network for Organizational Research In Norway, NEON-2021, Lillehammer, 24-26 november.
Open this publication in new window or tab >>Business Transformation for Sustainable Future
2021 (English)In: Network for Organizational Research In Norway, NEON-2021, 2021Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

To tackle global challenges, we need to be aware of the complexity of “wicked” problems when contemplating large-scale change. These challenges must be tackled holistically because their various components are interconnected. By drawing on the concepts of sustainability, innovation, and transformation, this conceptual paper explains how organizations have successfully transformed themselves and wider society to foster a more sustainable future, and identifies the difficulties and challenges along the way. The study promotes a strong voice for meeting sustainability challenges for transformative change in a globalized world through business education and practice.

A transition to a more sustainable way of doing business can only be attained by combining technology with profound system innovations and lifestyle changes. The edited book, business transformation for sustainable future ( Sebhatu, Enquist, and Edvardsson, 2021), open up the discussion about a new partnership between sustainability, innovation, and transformation that includes the global society (big world), the biosphere (small planet), and the requirement for a deep mind shift. The book (Ibid) presents cases from business and other service networks including the Base of the Pyramid (BoP) and illustrates how these organizations have transformed themselves for a sustainable future. The research perspectives are macro (policies and legislation), meso (institutional practices), and micro (business practices and individual behavior). This is where research meets real-world business and societal practice. Therefore, this paper is grounded in business research, specifically the interdependencies between sustainability, innovation, and transformation, which makes for a robust basis for describing, explaining, and understanding the complex challenges faced by business and society in the 21st century. 

The paper demonstrates the need for assessing and understanding “how sustainable societal practices can contribute to a broader view of business transformation and vice versa?” in the interrelationship with different theories and different contexts. The concepts and their interdependencies of each contribute to a concluding model. The paper used narratives in a real context of challenge-driven business and societal practices, for instance, in IKEA and EATALY. The paper concludes with implications and future research recommendations of the transformation from “business as usual” to more inclusive and sustainable businesses and the society at large.

Keywords
sustainable societal practices, business transformation, innovation, IKEA, and ETALY
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-89241 (URN)
Conference
Network for Organizational Research In Norway, NEON-2021, Lillehammer, 24-26 november
Available from: 2022-03-27 Created: 2022-03-27 Last updated: 2022-03-29Bibliographically approved
Enquist, B., Sebhatu, S. P. & Edvardsson, B. (2021). Circular Economy and Beyond: How Sustainable Business Practice Enables Transformation. In: 22nd CINET (Continuous Innovation Network) Conference: . Paper presented at 22nd CINET (Continuous Innovation Network) Conference. Gothenburg
Open this publication in new window or tab >>Circular Economy and Beyond: How Sustainable Business Practice Enables Transformation
2021 (English)In: 22nd CINET (Continuous Innovation Network) Conference, Gothenburg, 2021Conference paper, Published paper (Refereed)
Abstract [en]

The aim of this conceptual article is to explain how sustainable business practices enable transformation from a circular economy to a circular society. A sustainability business practice, which has a broader mission than just being firm-centric, implies a regenerative, but also a more societal meaning in interaction with transformation and innovation. The article uses multidisciplinary theory to suggest a conceptual model. The explanatory power is shown in an empirical investigation, through a qualitative approach, of three values-based enterprises: IKEA, Löfbergs, and Eataly. These three enterprises use circular thinking and innovation as proactive tools for identifying challenges and developing a transformation agenda in implementing the SDGs.  This article contributes to the ongoing discussions on sustainability and service research by focusing on sustainability, innovation, and transformation by explicitly linking the adoption of sustainability to a circular economy using sustainable business-societal practices transformation to give an impact to the society to become more circular.  As a conceptual study, the article has also identified previously unexplored connections between sustainability and service research and introduced new constructs on linking the adoption of sustainability to a circular economy.

 

Keywords: circular economy; circular society; sustainability; transformation; service.  

Place, publisher, year, edition, pages
Gothenburg: , 2021
Keywords
circular economy; circular society; sustainability; transformation; service.  
National Category
Social Sciences Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-89239 (URN)
Conference
22nd CINET (Continuous Innovation Network) Conference
Available from: 2022-03-27 Created: 2022-03-27 Last updated: 2022-09-07Bibliographically approved
Enquist, B., Sebhatu, S. P. & Edvardsson, B. (2021). Implications from business transformation for a sustainable future. In: Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson (Ed.), Business Transformation for a Sustainable Future: (pp. 213-225). Routledge
Open this publication in new window or tab >>Implications from business transformation for a sustainable future
2021 (English)In: Business Transformation for a Sustainable Future / [ed] Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson, Routledge, 2021, p. 213-225Chapter in book (Other academic)
Place, publisher, year, edition, pages
Routledge, 2021
Series
The Principles for Responsible Management Education Series
National Category
Economics and Business
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-88032 (URN)2-s2.0-85116304438 (Scopus ID)9781032037431 (ISBN)
Available from: 2022-01-27 Created: 2022-01-27 Last updated: 2022-01-27Bibliographically approved
Sebhatu, S. P., Enquist, B. & Edvardsson, B. (2021). Preface. In: Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson (Ed.), Business Transformation for a Sustainable Future: (pp. xix-xx). Routledge
Open this publication in new window or tab >>Preface
2021 (English)In: Business Transformation for a Sustainable Future / [ed] Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson, Routledge, 2021, p. xix-xxChapter in book (Other academic)
Place, publisher, year, edition, pages
Routledge, 2021
Series
The Principles for Responsible Management Education Series
National Category
Economics and Business
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-88035 (URN)2-s2.0-85116239139 (Scopus ID)9781032037431 (ISBN)
Available from: 2022-01-27 Created: 2022-01-27 Last updated: 2022-01-27Bibliographically approved
Enquist, B. & Sebhatu, S. P. (2021). The circular economy and values-based sustainability business practice: People & planet positive at IKEA. In: Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson (Ed.), Business Transformation for a Sustainable Future: (pp. 34-54). Taylor & Francis
Open this publication in new window or tab >>The circular economy and values-based sustainability business practice: People & planet positive at IKEA
2021 (English)In: Business Transformation for a Sustainable Future / [ed] Samuel Petros Sebhatu, Bo Enquist & Bo Edvardsson, Taylor & Francis, 2021, p. 34-54Chapter in book (Other academic)
Abstract [en]

In this chapter, we discuss innovative and sustainable transformation and what can be learned from sustainability challenges acting as a driving force to create a new business landscape for the future. The main purpose of this chapter is to develop and conceptualize in an explorative way a values-based sustainability practice in a business context embedded in “circular economy” thinking, which can be used for challenge-driven transformative change. The business context is that of IKEA, being a values-based global enterprise, and its vision-driven transformative change process of its entire business concept guided by a dynamic transforming culture and values where great importance is placed on sustainability thinking. The UN Sustainable Development Goals (SDGs) now underpin IKEA’s business and are used as a compass to mobilize change.

Place, publisher, year, edition, pages
Taylor & Francis, 2021
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-88040 (URN)2-s2.0-85116190525 (Scopus ID)9781003188773 (ISBN)
Available from: 2022-01-12 Created: 2022-01-12 Last updated: 2022-01-12Bibliographically approved
Sebhatu, S. P., Enquist, B. & Edvardsson, B. (2021). Transformation for Sustainable Future. In: 2nd Annual Nordic Chapter PRME Symposium – : . Paper presented at 2nd Annual Nordic Chapter PRME Symposium – virtual, 16th December Karlstad. Karlstad
Open this publication in new window or tab >>Transformation for Sustainable Future
2021 (English)In: 2nd Annual Nordic Chapter PRME Symposium – , Karlstad, 2021Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
Karlstad: , 2021
Keywords
Sustainablity, Transformation, Sustainable Future, Innovation, Agenda 2030, IKEA
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:kau:diva-89244 (URN)
Conference
2nd Annual Nordic Chapter PRME Symposium – virtual, 16th December Karlstad
Available from: 2022-03-28 Created: 2022-03-28 Last updated: 2022-03-29Bibliographically approved
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