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Friman, M., Maier, R. & Olsson, L. E. (2019). Applying a motivational stage-based approach in order to study a temporary free public transport intervention. Transport Policy, 81, 173-183
Open this publication in new window or tab >>Applying a motivational stage-based approach in order to study a temporary free public transport intervention
2019 (English)In: Transport Policy, ISSN 0967-070X, E-ISSN 1879-310X, Vol. 81, p. 173-183Article in journal (Refereed) Published
Abstract [en]

The present study examines temporary free public transport as an intervention for increasing public transport use, hence promoting sustainable mobility. The aims of the study are twofold: (1) to understand how psychological mechanisms relate to motivational stage-based models of behavioral change, and the role of such a model when implementing temporary free public transport, and (2) to determine the effectiveness of temporary free public transport on car-use behavior, public transport satisfaction and attitudes. A literature review of studies reporting temporary free public transport interventions was first carried out, resulting in 13 studies that yielded non-conclusive results. We then conducted an intervention and follow-up surveys of 190 participants who tested public transport for free for one month in the County of Värmland (Sweden). The results show that psychological mechanisms are crucial determinants of motivational stage-based models, whereby personal norms, attitudes and perceived behavioral control form the stage of change, and that social norms have an indirect effect through personal norms. Although an increased use of public transport was observed, only minor reduction in car use occurred. It was also found that participants moved up their motivational ladders, indicating a stronger motivation to reduce their car use post-intervention, something that may lead to a change in behavior over time. It is concluded that, although weak effects were observed on behavior in the short-term perspective, a temporary free public transport intervention may not be a waste of money, nevertheless, in a long-term perspective.

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Travel behavior change, Stage-based models, Sustainable mobility, Temporary free public transport, Theory of planned behavior, Work commute
National Category
Economics and Business Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:kau:diva-73104 (URN)10.1016/j.tranpol.2019.06.012 (DOI)2-s2.0-85067605047 (Scopus ID)
Funder
Swedish Energy Agency, 43210-1
Available from: 2019-06-26 Created: 2019-06-26 Last updated: 2019-07-10Bibliographically approved
Waygood, O., Olsson, L. E., Taniguchi, A. & Friman, M. (2019). Children’s independent mobility and social media use on face-to-face social interactions with friends. In: : . Paper presented at Transport Research Board (TRB) 2019 Annual Meeting, 13-17 January Washington, US..
Open this publication in new window or tab >>Children’s independent mobility and social media use on face-to-face social interactions with friends
2019 (English)Conference paper, Poster (with or without abstract) (Refereed)
National Category
Other Social Sciences
Identifiers
urn:nbn:se:kau:diva-71187 (URN)
Conference
Transport Research Board (TRB) 2019 Annual Meeting, 13-17 January Washington, US.
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-04-24Bibliographically approved
Waygood, E. O., Friman, M., Taniguchi, A. & Olsson, L. E. (2019). Children's life satisfaction and travel satisfaction: Evidence from Canada, Japan, and Sweden. Travel Behaviour & Society, 16, 214-223
Open this publication in new window or tab >>Children's life satisfaction and travel satisfaction: Evidence from Canada, Japan, and Sweden
2019 (English)In: Travel Behaviour & Society, ISSN 2214-367X, E-ISSN 2214-3688, Vol. 16, p. 214-223Article in journal (Refereed) Published
Abstract [en]

Travel satisfaction has been linked to life satisfaction for adults, but no evidence exists currently for children's travel. Children's travel differs from adult's in numerous ways including limitations related to independent travel and available transport options. Children's travel is often more local and their desire to explore and learn about their environment may be higher than for adults. The importance of social interaction during travel or at locations may also be a greater consideration for children. Further, many of their destinations are pre-determined such as going to school (not all adults work, but nearly all children of school age attend school). This paper analyzes the relationship between travel satisfaction and life satisfaction for children aged 9–12 in Canada, Japan, and Sweden (n = 425) using partial least squares structural equation modeling. In line with previous findings among adults, the analyses show a significant path from travel satisfaction to life satisfaction among children, suggesting a moderate relationship. Unexpectedly, negative relationships for increased frequency of nearly all mode uses (walking, bus, and car) on travel satisfaction (directly) and life satisfaction (indirectly) were found, which may suggest that children do not enjoy frequent travel. These results suggest a relationship that is likely important, but not necessarily in the ways anticipated.

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Children, Everyday travel, Life satisfaction, Satisfaction with travel
National Category
Sociology Other Social Sciences
Research subject
Psychology
Identifiers
urn:nbn:se:kau:diva-67404 (URN)10.1016/j.tbs.2018.04.004 (DOI)000471170100023 ()2-s2.0-85046661396 (Scopus ID)
Available from: 2018-05-29 Created: 2018-05-29 Last updated: 2019-07-02Bibliographically approved
Waygood, O., Friman, M., Olsson, L. E. & Ayako, T. (2019). Children’s virtual and face-to-face social interactions outside of school. In: : . Paper presented at Active Living Conference 2019 February 17-20, 2019 | Charleston, SC, USA.
Open this publication in new window or tab >>Children’s virtual and face-to-face social interactions outside of school
2019 (English)Conference paper, Oral presentation only (Refereed)
National Category
Other Social Sciences
Identifiers
urn:nbn:se:kau:diva-71182 (URN)
Conference
Active Living Conference 2019 February 17-20, 2019 | Charleston, SC, USA
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-04-24Bibliographically approved
Skarin, F., Olsson, L. E., Friman, M. & Wästlund, E. (2019). Importance of motives, self-efficacy, social support and satisfaction with travel for behavior change during travel intervention programs. Transportation Research Part F: Traffic Psychology and Behaviour, 62, 451-458
Open this publication in new window or tab >>Importance of motives, self-efficacy, social support and satisfaction with travel for behavior change during travel intervention programs
2019 (English)In: Transportation Research Part F: Traffic Psychology and Behaviour, ISSN 1369-8478, E-ISSN 1873-5517, Vol. 62, p. 451-458Article in journal (Refereed) Published
Abstract [en]

The present field study investigates the reduction of car use through a voluntary travelbehavior intervention program that provides participants with temporary free publictransportation. Three factors – self-efficacy, social support and satisfaction – have previ-ously been shown to be important for behavior change during physical activity interven-tion programs. In travel behavior interventions, however, these factors have often beenstudied individually and less is known about their combined effects on travel behaviorchange. Furthermore, while motives for participating in travel behavior interventions havebeen frequently studied within travel behavior interventions research, there is a lack ofstudies investigating the influence of motives on travel behavior change. To better under-stand the importance of different motives as well as the importance of self-efficacy, socialsupport, and satisfaction with travel on behavior change, a series of surveys were admin-istered to 181 participants before, during, and after their participation in a voluntary travelbehavior intervention. The results show that greater self-efficacy and social support duringthe intervention led to greater travel behavior change. These results indicate that in orderto gain better results from travel behavior interventions, individuals should be helped toincrease their travel-related self-efficacy, and significant others should be involved to pro-vide social support. We discuss possible ways of accomplishing this.

Place, publisher, year, edition, pages
Elsevier, 2019
National Category
Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:kau:diva-71179 (URN)10.1016/j.trf.2019.02.002 (DOI)000468709800034 ()
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-06-11Bibliographically approved
Friman, M., Rosenbaum, M. & Otterbring, T. (2019). The relationship between exchanged resources and loyalty intentions. Service Industries Journal
Open this publication in new window or tab >>The relationship between exchanged resources and loyalty intentions
2019 (English)In: Service Industries Journal, ISSN 0264-2069, E-ISSN 1743-9507Article in journal (Refereed) Epub ahead of print
Abstract [en]

his research aims to revive the applicability of the exchange concept in the marketing domain. The authors draw on current exchange theories to show how members of an aquatic center receive relational, social support, and restorative resources from other center members and employees. They then empirically demonstrate that members’ loyalty to the center is fueled by the resources they receive from others in the center and that their experience in the center mediates the relationship between exchanged resources and member loyalty. This research reveals that service organizations may foster person-place bonds by providing customers with resources over and above goods and services. Customers appreciate resources that transform their well-being, such as social support and natural, restorative resources, and they demonstrate loyalty to places where they can obtain therapeutic resources. From a theoretical standpoint, this work shows support for the notion that the exchange concept is a foundational aspect of a general theory of marketing and explains how the exchange and value concepts in marketing are linked together.

Keywords
Exchange concept, REPLACE framework, transformative sport service research, attention restoration theory, transformative service research
National Category
Business Administration Psychology Social Sciences Interdisciplinary
Research subject
Business Administration; Psychology
Identifiers
urn:nbn:se:kau:diva-71181 (URN)10.1080/02642069.2018.1561875 (DOI)
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-02-21Bibliographically approved
Gärling, T., Bamberg, S. & Friman, M. (2019). The role of attitude in choice of travel, satisfaction with travel, and change to sustainable travel (2ed.). In: Albarracin, D Johnson, BT (Ed.), Handbook of attitudes: vol 2: applications (pp. 562-586). Routledge
Open this publication in new window or tab >>The role of attitude in choice of travel, satisfaction with travel, and change to sustainable travel
2019 (English)In: Handbook of attitudes: vol 2: applications / [ed] Albarracin, D Johnson, BT, Routledge, 2019, 2, p. 562-586Chapter in book (Other academic)
Place, publisher, year, edition, pages
Routledge, 2019 Edition: 2
National Category
Psychology
Identifiers
urn:nbn:se:kau:diva-71730 (URN)000461334100018 ()9781138037052 (ISBN)
Available from: 2019-04-05 Created: 2019-04-05 Last updated: 2019-04-09Bibliographically approved
Waygood, O., Olsson, L. E., Taniguchi, A. & Friman, M. (2019). The role of children’s independent mobility and social media use for face-to-face social interaction with friends. Transportation, 173-23
Open this publication in new window or tab >>The role of children’s independent mobility and social media use for face-to-face social interaction with friends
2019 (English)In: Transportation, ISSN 0049-4488, E-ISSN 1572-9435, p. 173-23Article in journal (Refereed) Published
Abstract [en]

Social interaction with friends is an important contributor to children’s well-being, but how transport affects this is rarely studied. For two or more children (not of the same household) to have social interaction where they are physically present (i.e. face-to-face), requires at least one of them to make a trip. Qualitative work has found that children mention the possibility to socialize with friends as a desirable attribute of independent travel, and independent travel is associated with knowing where to find friends. However, little is known quantitatively. Thus, the first objective of this article is to examine whether general travel patterns and licenses to travel independently relate to face-to-face interaction. Further, children in this era have new tools of communication that were not available widely in previous generations. Are those tools being used to replace face-to-face interaction? Thus, a second objective is to examine whether virtual social interaction affects face-to-face social interaction. Next, would it be more likely that replacement would occur if children’s independence was restricted? Which leads to this question, is there any influence of travel patterns and licences on virtual interaction? The findings suggest that virtual social interaction may be complementary to face-to-face interaction and that being allowed to travel independently increases those physically present social interactions.

National Category
Other Social Sciences
Identifiers
urn:nbn:se:kau:diva-73620 (URN)10.1007/s11116-019-10037-3 (DOI)
Available from: 2019-07-28 Created: 2019-07-28 Last updated: 2019-08-14Bibliographically approved
Rosenbaum, M., Friman, M., Otterbring, T. & Contreras, G. (2019). The Wegman’s Effect: When a Service Organization Provides Customers with Restorative and Relational Resources. In: : . Paper presented at QUIS16 June 10-13, 2019 in Karlstad, Sweden.
Open this publication in new window or tab >>The Wegman’s Effect: When a Service Organization Provides Customers with Restorative and Relational Resources
2019 (English)Conference paper, Oral presentation only (Refereed)
National Category
Social Sciences
Identifiers
urn:nbn:se:kau:diva-71184 (URN)
Conference
QUIS16 June 10-13, 2019 in Karlstad, Sweden
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-03-07Bibliographically approved
Olsson, L. E. & Friman, M. (2019). Vad avgör om man samåker eller inte?. In: : . Paper presented at Transportforum 2019, Linköping.
Open this publication in new window or tab >>Vad avgör om man samåker eller inte?
2019 (Swedish)Conference paper, Oral presentation only (Refereed)
National Category
Social Sciences
Identifiers
urn:nbn:se:kau:diva-71185 (URN)
Conference
Transportforum 2019, Linköping
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-03-07Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-7475-680X

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